Mission Statement

To provide honest, fair and accurate evaluations of automobile diminished value claims.

 

What is diminished value?

The “loss of value” of an automobile after an accident occurs. NC has long held the proper measure of damages in an automobile accident case, is the difference between the faire market value of the vehicle immediately before the accident and immediately after the accident. “The market value” is defined to be the amount, which will be agreed upon by an owner who wishes to sell but not compelled to do so and a buyer who wishes to buy and is not compelled to do so.

Facts of diminished value

When an individual is in an automobile accident caused by another party, and the loss is greater than 25% of retail value of their vehicle, North Carolina Damage Disclosure Statue 20-71.4 states that any such damages must be disclosed to the next potential buyer. Such individuals are entitled to recover any diminished value.

A large percentage of the population is unaware that they are entitled to the diminished value of their vehicle in addition to the repair costs.

Why Body Shops use the The Claims Group of NC

 Provides customers an additional and valuable service by informing them
 about Dimution of Value of their vehicle.
 The claim is off their desk so they can concentrate on repair of the vehicle.
 The Claims group provides unbiased and expert evaluations of Diminution of Value claims
 Value-added solution to retain customer base
 No man hours lost, therefore no loss of revenue
 No conflict of interest

We provide our customers with the following:

  Complete evaluation of the damaged vehicle after the repairs have been made
  Professional and thorough analysis reports with supporting photos
  Documentation and support if appearance in court is necessary

Experience

Over 30 years in the insurance claims industry with a major insurance carrier
Over 35 years in the automotive repair industry
Expert Auto Adjuster
Manager/supervisor of Auto Adjusters
NC Training Manager for Auto Adjusters and new employees

Credentials/Training

AIC - Associate in Claims
I-CAR - Inter-Industry Conference on Auto Collision Repair Training
ASE - Automotive Service Excellence
NIDA - Member of the National Independent Dealers Association
CIDA - Member of the Carolina Independent Dealers Association